How to Fix Outlook Cannot Send Email?

Are you having trouble sending emails using Outlook? You’re not alone. Many users have encountered the same problem, often due to incorrect settings or misconfigured accounts. If you’ve been struggling to send emails with Outlook, this article can help you fix the problem and get back to sending emails as quickly as possible. Keep reading to learn more about how to troubleshoot and fix Outlook cannot send email.

Verify the Outlook Account Settings

In order to fix the issue of Outlook not being able to send emails, the first step should be to verify the Outlook account settings. This includes checking the server settings, port numbers, and SSL settings. Additionally, make sure that the email address and password are correct. If any of these settings are incorrect, Outlook may not be able to connect to the server and send emails.

The second step is to check the SMTP authentication settings for the Outlook account. This setting should be enabled in order for Outlook to be able to send emails. Additionally, if the SMTP authentication is enabled, make sure that the username and password are correct.

The third step is to check the firewall settings of the computer that is running Outlook. If the firewall is blocking Outlook from connecting to the server, then Outlook may not be able to send emails.

Verify the SMTP Server Settings

In order to fix the issue of Outlook not being able to send emails, the first step should be to verify the SMTP server settings. This includes checking the server address, port numbers, and SSL settings. Additionally, make sure that the email address and password are correct. If any of these settings are incorrect, Outlook may not be able to connect to the server and send emails.

The second step is to check whether the SMTP server requires authentication. If the SMTP server requires authentication, then make sure that the username and password are correct. Additionally, make sure that the SMTP authentication setting is enabled in Outlook.

The third step is to check whether the SMTP server supports Secure Sockets Layer (SSL). If the SMTP server supports SSL, then make sure that the SSL setting is enabled in Outlook.

Check the Spam Filter Settings

In order to fix the issue of Outlook not being able to send emails, the first step should be to check the spam filter settings. This includes checking whether the spam filter is enabled, and if so, what type of filtering is being used. Additionally, make sure that the email address and password are correct. If the spam filter is blocking Outlook from connecting to the server, then Outlook may not be able to send emails.

The second step is to check whether the email server supports Secure Sockets Layer (SSL). If the email server supports SSL, then make sure that the SSL setting is enabled in Outlook. Additionally, make sure that the SMTP authentication setting is enabled in Outlook.

The third step is to check the firewall settings of the computer that is running Outlook. If the firewall is blocking Outlook from connecting to the server, then Outlook may not be able to send emails.

Verify the Internet Connection

In order to fix the issue of Outlook not being able to send emails, the first step should be to verify that the computer has a working internet connection. This includes checking whether the internet connection is active, and if so, what type of connection is being used. Additionally, make sure that the speed of the connection is sufficient. If the connection is too slow, then Outlook may not be able to connect to the server and send emails.

The second step is to check whether the email server supports Secure Sockets Layer (SSL). If the email server supports SSL, then make sure that the SSL setting is enabled in Outlook. Additionally, make sure that the SMTP authentication setting is enabled in Outlook.

The third step is to check the firewall settings of the computer that is running Outlook. If the firewall is blocking Outlook from connecting to the server, then Outlook may not be able to send emails.

Check the Anti-Virus Settings

In order to fix the issue of Outlook not being able to send emails, the first step should be to check the anti-virus settings. This includes checking whether the anti-virus is blocking Outlook from connecting to the server, and if so, what type of filtering is being used. Additionally, make sure that the email address and password are correct. If the anti-virus is blocking Outlook from connecting to the server, then Outlook may not be able to send emails.

The second step is to check whether the email server supports Secure Sockets Layer (SSL). If the email server supports SSL, then make sure that the SSL setting is enabled in Outlook. Additionally, make sure that the SMTP authentication setting is enabled in Outlook.

The third step is to check the firewall settings of the computer that is running Outlook. If the firewall is blocking Outlook from connecting to the server, then Outlook may not be able to send emails.

Related Faq

What are some potential causes of Outlook not sending emails?

The most common causes of Outlook not sending emails are incorrect settings, internet connection issues, or an outdated version of Outlook. Other potential causes include an antivirus or email scanning application, an email quota limit, or an email attachment size limit. Additionally, an incorrect address or an outdated contact list can also cause Outlook to not send emails.

How can I check my Outlook settings?

The easiest way to check your Outlook settings is to open Outlook and navigate to the File tab. From there, select the Account Settings option and a window will open with all of your account information and settings. Check to make sure all of the settings, such as the Incoming and Outgoing server name, are correct.

What can I do if I have an internet connection issue?

If you have an internet connection issue, you should try restarting your computer and router, or disable and then re-enable your internet connection. Additionally, you can also run a network diagnostic to find the source of the connection issue.

How do I update Outlook?

Updating Outlook is quite simple. First, open Outlook and then select the File tab. From there, select the Office Account option and then choose the Update Options option from the drop-down menu. After that, you should select the Update Now option and Outlook will begin to update.

What can I do if I have an antivirus or email scanning software?

If you have an antivirus or email scanning software installed, you should check the settings for the software to make sure it is not blocking Outlook from sending emails. Additionally, you should also check to make sure that the software is not scanning emails before they are sent.

What can I do if I have an email quota or attachment size limit?

If you have an email quota or attachment size limit, you should check your server settings to make sure that the limits are set to the correct values. Some servers have default limits that are too low, so you may need to adjust them accordingly. Additionally, you may need to delete some emails to free up space if your quota limit has been reached.

In conclusion, fixing Outlook’s inability to send emails can be a tricky task. However, by following the simple steps outlined in this article, you can get Outlook back up and running quickly. The key is to identify the root cause of the problem, update your Outlook software, and ensure that the necessary settings are in place. With these steps, you can get your Outlook up and running in no time.