How to Recall Message in Outlook 365?

Are you trying to recall a message in Outlook 365 that you sent by mistake? Don’t worry, you are not alone – we’ve all been there! Luckily, Outlook 365 offers a helpful feature that allows you to recall a message sent to one or more recipients. In this article, we’ll explain how to use the recall feature in Outlook 365, so you can take back messages you regret sending. Let’s get started!

Recall an Email Message Sent in Outlook 365

Outlook 365 makes it easy to recall an email message that you have sent. If you have sent a message that you would like to delete or edit, you can use the recall feature to recall the message and prevent it from being delivered. Here are the steps to recall a message in Outlook 365.

Step 1: Open the Message

The first step is to open the message that you want to recall. To do this, you will need to open your Outlook 365 inbox and locate the message in the Sent folder. Once you have found the message, click on it to open it.

Step 2: Click the Recall Button

Once the message is open, click the “Recall” button located in the top right corner of the message window. This button will bring up a pop-up window where you can select the option to “Delete unread copies of this message.”

Step 3: Confirm the Recall

Once you have selected the option to delete unread copies of the message, click on the “Recall” button at the bottom of the pop-up window. This will bring up a confirmation window where you can confirm that you want to recall the message. Click the “OK” button to confirm the recall.

Check the Recall Status

Now that you have recalled the message, you can check the status of the recall to make sure that it was successful. To do this, open the Sent folder and locate the message that you have just sent. Right-click on the message and select the “Recall Status” option. This will bring up a window that will show you the status of the recall.

Check for Unread Copies

The window will show you how many unread copies of the message were successfully recalled. If the number is zero, then the recall was successful and no one has seen the message. If there are still unread copies of the message, then you may need to contact the recipients of the message and ask them to delete the message.

Check for Read Copies

The window will also show you how many read copies of the message were successfully recalled. If the number is zero, then the recall was successful and no one has seen the message. If there are still read copies of the message, then you may need to contact the recipients of the message and ask them to delete the message.

Deleting the Message

If you would like to delete the original message from your Sent folder, you can do so by right-clicking on the message and selecting the “Delete” option. This will permanently delete the message from your Sent folder.

Delete from the Recipient’s Inbox

If you need to delete the message from a recipient’s inbox, you will need to contact them directly and ask them to delete the message. This cannot be done automatically through Outlook 365.

Delete from the Recipient’s Deleted Items Folder

If the recipient has already deleted the message from their inbox, but the message is still visible in their Deleted Items folder, you can ask them to delete the message from the Deleted Items folder as well.

Top 6 Frequently Asked Questions

What is Outlook 365?

Outlook 365 is an online suite of email, calendar, and contact management services from Microsoft that is designed to help businesses collaborate and communicate more productively. It integrates with Microsoft Office, giving users the ability to access their Outlook 365 account from any computer or mobile device. Outlook 365 also provides a range of features, such as customizable templates and automated email organization.

How do I recall a message in Outlook 365?

In order to recall a message in Outlook 365, you will need to open the message and click the “Recall This Message” icon. This will open a window where you can specify the intended recipients, enter a new message subject and body, and then select the “Send a Recall Message” option to send the recall request. Once the recipient receives the recall request, they will be asked to delete the original message.

What happens if the recipient does not delete the original message?

If the recipient does not delete the original message, then the recall request will not be successful and the message will remain in the recipient’s inbox. Additionally, the recipient may be notified that a recall request was attempted.

Can I recall a message after it has been read?

Yes, you can recall a message after it has been read. However, the recipient may still be able to access the original message, depending on their email settings.

Are there any limitations to the recall message feature?

Yes, there are some limitations to the recall message feature. For example, the recall message feature only works if the recipient is using an Exchange server and the message has not been forwarded to a different email address. Additionally, the original message cannot be more than seven days old.

Are there any alternatives to the recall message feature?

Yes, there are alternatives to the recall message feature. For example, users can use the “Undo Send” feature to stop a message from being sent after it has been sent. They can also use the “Delay Delivery” feature to delay the delivery of a message for up to 120 minutes. Additionally, users can delete a message from their sent folder in order to prevent it from being delivered.

How to Recall sent email message in Outlook – Office 365

In conclusion, recalling a message in Outlook 365 is a simple process that requires minimal effort and time. By understanding the basics of how the Outlook 365 recall feature works, you can easily take control of your emails and protect against any inadvertent mistakes. Whether you are a frequent user of Outlook 365 or a novice, understanding how to recall messages will help you stay organized and efficient.